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Professional Standards

The Code of Ethics for the National Association of REALTORS®

The Code of Ethics forms the foundation of membership in MIBOR. Adherence to the 17 Articles of the Code of Ethics distinguishes REALTORS® from real estate licensees. The Code spells out a higher standard of professional behavior in three categories; Duties to Customers and Clients; Duties to the Public, and Duties to Other REALTORS®. Upon joining MIBOR, all REALTOR® members agree to the duties and obligations of the Code, and thereby are subject to sanction if found to be in violation of the Articles of the Code of Ethics. Training on the Code is included in your New Member Orientation session. NAR also requires training on the Code for REALTORS® every four years. MIBOR reminds members of this obligation.


Dispute Resolution Process

 
Arbitration and Mediation
REALTORS® have an obligation under the Code of Ethics to arbitrate commission disputes through MIBOR, rather than filing litigation to resolve the matter. If a dispute is found to be arbitrable by MIBOR, a hearing panel will award the disputed commission based on a determination of procuring cause. However, because MIBOR has adopted a mandatory mediation policy, you will first be required to participate in a mediation session. Mediation is offered to assist members in resolving commission disputes. Mediation is voluntary and a decision is not imposed upon the parties. Rather, it provides the forum for members to work together toward a mutually agreeable decision.

 

Please contact Tracy Nierste at 317-956-5244 or tracynierste@mibor.com or Jeanette Langford at 317-956-5241 or jeanettelangford@mibor.com with questions about the process.

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As a member of MIBOR, you are also a member of the State and National Associations of REALTORS®. Disputes are filed at the local level, however additional information on ethics issues can be found on our State and National Association websites:

Indiana Association of REALTORS®

National Association of REALTORS®

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