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MIBOR Master Professional (MPRO)

MIBOR Master Professional (MPRO)

The MIBOR Master Professional Certification Program (MPRO) is designed to equip members with education and experience in essential aspects of the real estate industry, achieving excellence in core competencies. MPRO certified members demonstrate a commitment to the highest standards of knowledge and professionalism, ensuring an exceptional consumer and peer experience. MPRO participants are investing in themselves, in turn creating an exceptional wealth of highly skilled and knowledgeable REALTORS®.

Twice a year, MIBOR holds MPRO Boot Camp, which gives participants the opportunity to complete several MPRO requirements at once. At Boot Camp, participants will learn about hot topics, current industry trends, community and government matters, and technology. They will also have access to a series of CE-approved courses covering professionalism and contracts, specially designed for MIBOR members. Boot Camp participants can earn up to 9 hours of CE. 

*This certification is not affiliated with or endorsed by the National Association of REALTORS®.

You don't have to wait for the boot camp to get started. You can register for the MPRO certification at any time and start working towards the additional requirements now! 

Register now

Learn more about MPRO in this informational video.

Listen to what your peers are saying about MPRO!

How to sign up

Only MIBOR REALTOR® members in active status are eligible for MPRO certification.  

To begin their MPRO journey, members will need to register and submit a $250 fee. Once they’ve registered, members can attend any MPRO Boot Camp that works for their schedule. There is no requirement to attend all Boot Camp courses at once—members can take the individual Boot Camp classes that work best for their schedule, across several Boot Camps. Additionally, members don’t need to wait for the next Boot Camp to start their MPRO journey. They can register at any time and begin working on the other MPRO requirements.  

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*This certification is not affiliated with or endorsed by the National Association of REALTORS®.

time commitment

MPRO participants should be able to complete all requirements and earn their certification within 12 months. All requirements must be completed within 24 months of the registration date. After 24 months, participants must pay a $50 reinstatement fee to continue with the program and receive their certification.  

benefits

MPRO is tailored to meet the specific needs of MIBOR members. Members who sign up for certification will gain education and experience in essential aspects of the real estate industry, including contracts, professionalism, agent safety, and diversity. During MPRO Boot Camp, members can earn up to 9 hours of continuing education, 6 of which are managing broker specific.  

After completing the certification, members will be provided with a marketing toolkit, containing logos and language for use in marketing and on social media to promote themselves as MPRO certified. Certified members will also be awarded a certificate and lapel pin. 

The MPRO certification lets consumers and peers know they’re working with a REALTOR® who is dedicated to being a top professional every step of the way.   

program requirements

Boot Camp Courses and Panel Discussions (Held twice a year, once in person and once virtually) 

Participants must attend the following: 

  • COE Dos and Don’ts
    Members of the Professional Services Department share information about how to avoid the most common Code of Ethics violations, as well as resources and tools for resolving disputes. 90-minute session. 

  • Making the Most of the BLC® (formerly BLC® Rules & Regs)
    This 90-minute session covers the history and purpose of the BLC, RESO standards, MLS Grid, Do’s & Don’ts, Industry Trends, and more. 

  • Navigating Contracts
    This 3-hour approved CE course addresses common issues with contracts and how to navigate those challenges. Participants will also learn about the most recent IAR forms changes. 
     
  • Navigating the Ever-Changing Landscape of Real Estate
    During a 90-minute panel discussion, participants will learn about current hot topics in real estate and the importance of staying up to date in an evolving industry. 

  • Professionalism Matters and/or Professionalism Matters for Managers 
    Professionalism Matters and Professionalism Matters for Managers are each 3-hour approved CE courses. Professionalism Matters covers such topics as the importance of professionalism and frequently cited professionalism issues. Professionalism Matters for Managers discusses the role of a managing broker/team lead in setting the tone for professionalism, the importance of office policy manuals, and more.

    Only one course is required for MPRO certification. Managing brokers and team leads are highly encouraged to attend both courses.

  • Working with Industry Partners
    This 90-minute panel discussion covers common questions and issues surrounding the appraisal, title, home inspection and mortgage aspects of the transaction, with the goal of providing participants information and tools needed to ensure a smooth transaction.

  • Your Community
    This course explores the impact of government and regulation on the real estate industry, MIBOR’s involvement in government affairs, and more. 90-minute session.  

Note: There is no requirement to attend all Boot Camp sessions at once—members can attend the individual Boot Camp sessions that work best for their schedule, across several Boot Camps. 

Agent Safety
Participants must complete one of the following: 

BLC® Technology Tool Trainings 

Participants must complete four BLC Tech Trainings. They can choose from a wide variety of offerings provided each month, as well as prerecorded trainings.  A full list of trainings can be found on the Tech Trainings page.

Note: Any Matrix courses completed after September 1, 2022 will not count toward MPRO requirements. Additionally, New Member Orientation and New Broker Orientation will not satisfy this requirement. Any other tech trainings completed up to a year before registration in the MPRO certification program will count toward MPRO requirements.  

Diversity 

Any one of the following will satisfy the diversity requirement: 

Government Affairs / Economic & Community Development 

Participants must attend two events related to government affairs and/or economic and community development. Examples include: 

  • NAR Annual or Mid-Year Conference 
  • NAREB Annual Convention 
  • IAR Legislative Conference 
  • Local town hall meeting hosted by their member of Congress 
  • State of the City or State of the County Address 
  • County Commissioners meeting or a City/Town Council meeting 
  • County political party event 
  • Candidate forum or debate 

Institute, Society, or Council Meeting 

Participants must attend one institute, society, or council meeting. Local institutes, societies, and/or councils include: 

Information about the institutes, societies, and councils of NAR can be found on the NAR website.

MIBOR Division Meetings 

Participants must attend four MIBOR Division meetings. Information about each of MIBOR’s 13 Divisions, including meeting dates, times, and locations, can be found on the Divisions page

MPRO Certification Guide (Checklist)

MPRO+ CERTIFICATION

To receive MPRO+ certification, participants must complete all of the program requirements listed above and earn the National Association of REALTORS® Commitment to Excellence (C2EX) Endorsement.

The C2EX program is a National Association of REALTORS® member benefit that empowers REALTORS® to demonstrate their professionalism and commitment to conducting business at the highest standards. It’s free to all NAR members. For more information, and to begin the journey to C2EX endorsement, visit c2ex.realtor. 

VISIT C2EX

Frequently Asked Questions:

  • Why was MPRO created?
    The MIBOR Master Professional Certification Program (MPRO) was created in response to MIBOR member feedback. Members attributed professionalism concerns to a lack of knowledge, issues with communication and/or responsiveness, and attitude/cooperation issues. Based on this feedback, MPRO was specifically designed to increase our members’ level of knowledge and professionalism and tailored to meet the needs of our local marketplace. It is our hope that this program will create a wealth of highly skilled REALTORS® who are dedicated to being a top professional every step of the way.
  • What is the difference between C2EX and MPRO? 
    The Commitment to Excellence (C2EX) Program is an online program created by the National Association of REALTORS®. This broad, national program is designed to address professionalism by providing tools and resources to increase knowledge and enhance skillsets.  

    The MIBOR Master Professional Certification (MPRO) Program is a hybrid (in-person and online) program, tailored to the specific needs of MIBOR members and our local marketplace. MPRO takes a hands-on approach, with a focus on empowering our members in a number of different areas, including best practices, involvement in local government and economic issues, and successful conflict resolution.

  • What is MPRO+?
    In recognition of the value of the C2EX Program, MIBOR members who complete all requirements of the MPRO program and also earn the C2EX Endorsement will receive MPRO+ certification. MPRO+ certification demonstrates that a REALTOR® is dedicated to their own professionalism as well as the professionalism of their industry.

  • Is MPRO only for newer REALTORS®, or can any REALTOR® register for the program?
    MPRO Certification is available to any MIBOR REALTOR® member in active status. The knowledge and skills gained through participation in the MPRO program are valuable to all REALTORS® at any stage of their career.
  • Is there a cost for this program?
    Yes, there is a $250 registration fee, which covers the cost of CE courses, materials, expert speakers, lapel pin, and certificate. Additionally, there is a $50 reinstatement fee if the certification is not completed within 24 months of registration in the MPRO program. There is no additional cost for MPRO+ certification.

  • How does the MPRO Certification benefit me?
    MPRO is tailored to meet the specific needs of MIBOR members. Members who sign up for certification will gain education and experience in essential aspects of the real estate industry, including contracts, professionalism, agent safety, and diversity. During MPRO Boot Camp, members can earn up to 9 hours of continuing education, 6 of which are managing broker specific.

    After completing the certification, members will be provided with a marketing toolkit, containing logos and language for use in marketing and on social media to promote themselves as MPRO certified. Certified members will also be awarded a certificate and lapel pin.

    The MPRO certification lets consumers and peers know they’re working with a REALTOR® who is dedicated to being a top professional every step of the way.

    But don’t just take our word for it—click on the Testimonials section, below, to see what your fellow REALTORS® have to say about the benefits of MPRO.

  • Do I have to wait for the next Boot Camp to register for MPRO?
    No! You can register for MPRO at any time and start working on the other requirements for certification.
  • What if I can’t attend an entire Boot Camp?
    If you can’t attend one or more of the days during a Boot Camp, don’t worry—you can make up the sessions you miss at a future Boot Camp. MPRO Boot Camp is offered twice a year, once in-person and once virtually.

  • Do any of the requirements count for CE?
    Yes! You can earn up to 9 hours of continuing education at Boot Camp, 6 of which are managing broker specific. By attending the minimum Boot Camp courses required for certification, you will receive 6 hours of CE.
  • How do I submit proof of completion of MPRO requirements? 
    There will be sign-in sheets and/or registration for each Boot Camp course. For the remaining MPRO requirements, you can submit your registration for an event or conference, a meeting agenda, photos, screenshots, or other similar documentation as proof of attendance. If you have any questions about what will count as proof, or whether something will satisfy an MPRO requirement, please email mpro@mibor.com.

  • What if I’ve attended events or meetings in the past? Do those count?
    Yes! Any events or courses attended or completed up to one year prior to registration in the MPRO program will count toward certification. You will just need to provide proof of completion/attendance.

Testimonials

Still unsure? See what your fellow REALTORS® say about the value of MPRO.

I highly recommend agents to take this bootcamp and work towards being MPRO certified. The bootcamp truly puts into [perspective] that being a REALTOR® is not just about the transaction but what is encompasses. Being a REALTOR® is being involved in the development of our community and taking steps to help and move our community into more equitable spaces whether that's through RPAC, DEI, Economic Development and more. There are so many facets to our industry and how we can help shape the future of homeownership and this bootcamp did that for me.” — Adam Westfall, eXp Realty

This is a great program that provides a fantastic foundation for what every real estate agent should know in being a professional real estate agent.” — Steve Rupp, Keller Williams Indy Metro North

The classes were great for brushing up on parts of our training that we tend to overlook or don't deal with on a frequent basis. Hearing best practices and real examples from peer agents was also a great opportunity during our training.” — Casey Hockersmith, F.C. Tucker West Central REALTORS

MPRO and MPRO+ Certified Members

We applaud these members for the dedication and commitment they have demonstrated through the MIBOR Master Professional Certification (MPRO) Program, enhancing their professionalism through active community involvement, respectful peer relationships, and studious engagement in professional development. Congratulations on your achievement!

MPRO

Derrick Bailey II, United Real Estate Indpls
Marcie Barrett, Century 21 Scheetz
Shelley Barton, Exodus Realty
Gary Boehle, Titan Real Estate Indy
David Brenton, David Brenton Real Estate Services
Wendy Buckler, Keller Williams Indy Metro West
Annie Caruso, Century 21 Scheetz
Dana Duncan, F.C. Tucker Company
Mike Duncan, Mike Duncan Real Estate Group
Susie Edwards, Berkshire Hathaway Home Service
Patricia Harris, Realty Trust Group
Casey Hockersmith, F.C. Tucker Company
Bonita Hurt, Keller Williams Indy Metro NE
Eric Johnson, F.C. Tucker Company
Sheri Jones, Hoosier REALTORS
G.B. Landigran, G.B. Landigran REALTORS®
Tonya Kinchelow, Keller Williams Indy NE
Donette Looper, Home Loop Realty, LLC
Bobbie Naugle, Nves Realty
Cung Nawl, Snyder Strategy Realty, Inc.
Angi Oakes, Berkshire Hathaway Home
Mark Ozman, Keller Williams Indy Metro North
Elizabeth Priller, Carpenter Realtors®
Clark Rehme, eXp Realty
Jenni Ruiz, J S Ruiz Realty, Inc.
Linda Runyon, Carpenter Realtors
Priscilla Russell, United Real Estate Indpls
Penny Scrogins, Carpenter REALTORS®
Toby Smith, High Garden Estate
Cheryl Strode-Gregory, CC&R Realty, LLC
Chad Thompson, Thompson Home Sales
Shelly Walters, eXp Realty
Jeff Watkins, Watkins Realty Services
Rick Whitton, Highgarden Real Estate
Shelley Wilson, RE/MAX Advanced Realty

MPRO+

Annette Anderson, F.C. Tucker Company
Karen Bain, F.C. Tucker Company
Lee Ann Balta, Century 21 Scheetz
Steve Burkhardt, F.C. Tucker Company
Becki Cronin, F.C. Tucker Company
Amanda Cuautle, Hometown Pro Realty LLC
Dawn Davis, Keller Williams Indy Metro W
Nancee Dowler, F.C. Tucker Company
Mark Groff, Infinity Group Realtors, LLC
Kathy Hall, Berkshire Hathaway Home
David Harting, Keller Williams Indy Metro NE

Stephanie Henry, F.C. Tucker Company
Kaye Hirt, Carpenter Realtors®
Valerie Hoefling, Hoefling Realty, LLC
Mary Ann Kesler, F.C. Tucker Company
Andrea Lacy, ALL Premiere Real Estate Group

Teresa Livingston, Livingston Realty
Michelle Mann, F.C. Tucker Company

Jill Martin, F.C. Tucker Company
Penni Mayes, F.C. Tucker Company
Amy Mocas, Berkshire Hathaway Home
Liem Nguyen, Fathom Realty

Shelly Paddack, F.C. Tucker Company
Bob Paddock, F.C. Tucker Company
Chris Pagano, Your Home Team
Robin Page, Highgarden Real Estate
Rochelle Perkins, United Real Estate Indpls
Justin Perrey, Realty One Group New Horizons
Sue Pfohl, F.C. Tucker Company
Kristin Rafferty-Burdine, eXp Realty
Jenny Rice, F.C Tucker Company
Tracy Ridings, F.C. Tucker Company
Steve Rupp, Keller Williams Indy Metro North
Theresa Volk, Highgarden Real Estate
Stacy West, Berkshire Hathaway Home
Lynn Wheeler, Berkshire Hathaway
Sarah Whitely, Sarah Whitely Homes, LLC
Kimberly White, F.C. Tucker Company
Marilyn White, Opening Doors Real Estate, Inc.
Dee Young, New Day Realty